1. Consent, Purpose Limitation and Notification

We respect your privacy rights from the outset. Before we collect, use, or disclose your personal data, we'll clearly communicate the purpose to you and obtain your consent, ensuring transparency in our interactions.

2. Withdrawing your Consent

Your control over your personal data is paramount. Should you choose to withdraw your consent, simply inform us in writing. We promise to process your request promptly, within ten (10) business days.

3. Access and Correction of Personal Data

Your right to access and correct your personal data is fundamental. For any such requests, please reach out to us in writing. We'll discuss any applicable fees and aim to fulfill your request within thirty (30) business days, providing explanations if any delays occur.

4. Personal Data Protection

Safeguarding your personal data is a responsibility we take seriously. We employ robust measures to protect your information, continuously enhancing our privacy and security practices.

5. Accuracy of Personal Data

We rely on the accuracy of the information you provide. If your personal data changes, please keep us informed, ensuring that our records remain up-to-date.

6. Retention Limitation

We hold your personal data only for as long as necessary to fulfill its intended purpose. Once that purpose is met, we responsibly dispose of or anonymize your information.

7. Transfer Limitation

Your personal data stays with us. We commit to not transferring your information to third parties without your consent.

8. Data Breach Notification

In the unlikely event of a significant data breach, we will notify the Personal Data Protection Commission (PDPC) and potentially affected individuals, prioritizing your safety and compliance with PDPA requirements.

9. Data Portability

Upon request, we can facilitate the transfer of your personal data to another organization in a structured, commonly used, and machine-readable format, empowering you with control over your information.

10. Accountability

For any inquiries or concerns regarding your personal data, our Data Protection Officer is at your service, ensuring accountability and transparency in our data protection practices.

Effect of Notice, and Changes to Notice

Please note that this Privacy Notice may be updated over time to reflect changes in our practices or in legal requirements, without prior notification. The date of the last update is noted herein. By continuing to interact with us, you acknowledge and accept these changes.

Effective date: 29 Feb 2024